Terms & Conditions

Last Updated: February 2026

1. Agreement

These Terms and Conditions (“Terms”) apply to all consulting services provided by Auralis Air Systems LLC (“Company,” “we,” “us,” or “our”).

By approving a proposal, receiving an invoice, or submitting payment, the Client agrees to these Terms.

2. Nature of Services

We provide professional HVAC and mechanical systems consulting services, including:

• System assessments
• Operational and performance analysis
• Energy and efficiency evaluations
• Project planning guidance
• Technical and compliance advisory

All services are advisory in nature. We do not install, repair, maintain, or sell HVAC equipment. Implementation decisions are the responsibility of the Client.

3. Engagement Structure

Services are provided on either:

• A per-consultation basis, or
• A clearly defined project basis

Each engagement is outlined in a written proposal that specifies:

• Scope of services
• Deliverables
• Total fee

There are no subscriptions, automatic renewals, or recurring billing unless expressly agreed in writing.

4. Invoicing & Payment

Invoicing

An invoice will be issued for each consultation or project. Invoices clearly describe the services being provided and the total amount due.

Payment Timing

• Consultation fees are due prior to or at the time of scheduling.
• Project fees are due as stated in the proposal (such as upfront or in defined milestones).

Accepted Payment Methods

All payments must be authorized by the Client. Services may be paused if payment is not received as agreed. There are no automatic or recurring charges without written agreement.

5. Cancellation & Refund Policy

Because our services involve professional time and expertise:

Consultations

• Cancellations at least 24 hours in advance may be rescheduled or refunded.
• Cancellations with less than 24 hours’ notice are non-refundable.

Project Work

• Payments for projects canceled before work begins will be refunded.
• For projects canceled after work has started, the Client is responsible only for services performed up to the cancellation date. Any unused prepaid portion will be refunded.

Refunds are not issued based on project outcomes or results. Approved refunds are processed within 30 days.

6. Client Responsibilities

The Client agrees to:

• Provide accurate information and materials necessary for services
• Respond promptly to requests for clarification or approvals
• Understand that delays caused by incomplete information may affect timelines

7. Confidentiality

Non-public Client information is treated as confidential.

We will not share information with third parties except as required by law or authorized by the Client.

This obligation continues after the engagement ends.

8. Ownership of Work

Upon full payment, the Client owns the final deliverables created for the project.

We retain ownership of methodologies, templates, and general professional knowledge.

Deliverables cannot be resold or redistributed without written permission.

9. No Guarantee of Results

We provide professional analysis and recommendations. We do not guarantee specific financial, operational, regulatory, or performance outcomes. Implementation decisions and third-party contractor actions are outside our control.

10. Limitation of Liability

Our total liability for any claim related to services will not exceed the amount paid for the specific consultation or project. We are not responsible for indirect or consequential damages.

11. Termination

Either party may terminate an engagement with written notice. The Client remains responsible for payment for services performed up to the termination date.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

13. Communication & Electronic Agreements

Electronic signatures, approvals, and emails are legally binding.

Invoices, proposals, and approvals delivered electronically are valid.